Terms of service

Last Updated: [25, Feb 2025]

Welcome to ReelBox! These Terms of Service ("Terms") govern your access to and use of our website reelbox.store (the "Site") and any related services (the "Services"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not use our Site or Servicfes.

1. GENERAL INFORMATION

Company Name: ReelBox™


Registered Address: 

1201 N Market Street, Suite 700
Wilmington, DE 19801
United States

Email: reelbox.info@gmail.com

2. USE OF THE SITE

By using this Site, you affirm that you are at least 18 years old or have the legal consent of a parent or guardian. You may not use our Site for any unlawful purpose or in violation of any applicable laws.

3. ORDERS AND PAYMENT

  • All prices displayed on the Site are in EUR (€) and include applicable taxes unless stated otherwise.

  • We reserve the right to refuse or cancel orders at our discretion, including due to suspected fraud or unauthorized transactions.

  • Payments are processed securely through Shopify Payments. We do not store or have access to your payment details.

4. SHIPPING AND DELIVERY

  • We also ship to customers within the European Union (EU).

  • Estimated delivery times are provided at checkout. However, actual delivery times may vary due to unforeseen circumstances.

  • You are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect information.

5. RETURNS AND REFUNDS

  • Customers may request a return within 14 days of receiving the product. Items must be in original condition.

  • Refunds will be issued to the original payment method within 10 business days after the return is processed.

  • Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

6. INTELLECTUAL PROPERTY

All content on this Site, including text, graphics, logos, and images, is the property of ReelBox or its licensors and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

7. MARKETING AND COMMUNICATIONS

  • By using our Site, you consent to receiving marketing emails and promotional offers. You may opt out at any time via the unsubscribe link in our emails.

  • We do not sell or share your personal data for external marketing purposes.

8. COOKIES POLICY

  • We use cookies to enhance user experience and improve our Services. By using our Site, you consent to the use of cookies in accordance with our Privacy Policy.

  • For more details, refer to our [Privacy Policy].

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, ReelBox shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or inability to use the Services.

10. CHANGES TO TERMS

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after modifications constitute acceptance of the new Terms.

11. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Wilmington. Any disputes arising from these Terms shall be resolved in the courts of Wilmington, DE
United States

12. CONTACT US

For any questions regarding these Terms, please contact us at:
Email: reelbox.info@gmail.com
Address: 1201 N Market Street, Suite 700
Wilmington, DE 19801
United States